Best Prices, Quality Service, Period.
Code-2 where customer service isn't a department, it's an attitude!
Code-2 was founded in 2006 by Fire, EMS and Hazmat professionals that felt they were paying too much to the corporations and local public safety companies for products that they needed to do the job safely and effectively. With that in mind, Code-2 has evolved to provide an alternative to the impersonal, high priced vendors that we were forced to purchase items from in the past. Code-2 can provide your agency a quote with accuracy, timeliness and a level of customer satisfaction that you may have thought was a thing of the past. Customers are welcome to stop into our retail store in Victor, NY Monday through Thursday. If you are in the Upstate New York area, stop in we'll have a soda and talk shop with you. Try that at any other nationally based public safety store.
Remember, we understand the commitment it takes to ensure that services are available when needed. Our company is a tribute to you, the firefighters, medics, law enforcement and military personnel that shouldn't have to settle for inferior products due to budget constraints. We will always strive to provide pricing that is both fair and competitive. Certain big name high priced marketing driven companies have tried to leverage their purchasing power with our manufacturers to mandate our pricing. Code-2 won't allow that to happen. Period.
At Code-2, we won't sell you anything that we wouldn't use ourselves. Nor will we charge more than we would expect to pay for the item ourselves.
CODE-2, LLC is a customer driven company
Our Chief Executive Officer and President, Kelli H. Conner comes with a strong background in managing customer service departments in the global marketplace. Using this experience she has instilled in the people of CODE-2 the ethic that customer service is an attitude not a department.
Prior to placing an order with CODE-2, please do not hesitate to contact one of our Victor, N.Y. based representatives for support or information related to the products that you would like to purchase.
Our support does not end after the sale. If for any reason you find that you need assistance, we are here to provide ongoing support.
After you have received your purchase from CODE-2, we offer each customer an opportunity to rate their products and the service that they received. Both of the co founders of CODE-2 read each of these reviews to ensure that the customer experience is nothing short of pleasurable.
Thanks for considering CODE-2 for your online shopping needs and if you are ever in Rochester, N.Y., stop into our retail store and say hello.
Code-2 stands for Quality Products at Reasonable Prices.
1296 E. Victor Rd.
Victor, New York 14564
(585) 869.5170 (O)
(585) 869.5172 (F)
Customer Service: firstname.lastname@example.org